The Reface app has garnered considerable acclaim on social media with its innovative technology that allows users to create entertaining and realistic videos as characters from cultural productions they love the most.
The process is highly seamless and smooth, making it hard to detect the edits unless they know the real scene or if your face is highly recognizable.
Although the app is free to use for both Android and iOS users, it also comes in an ad-free version with additional features and content. This version costs between $2.49 to $49.99, depending on your subscription duration.
If you also have the ad-free version but no longer wish to use it, this guide can offer you insight into how to cancel it.
How to Cancel the Reface App
Wondering about how to cancel the Reface app? You can easily do so and prevent yourself from getting repeatedly charged by getting help from this guide.
Cancelling the Reface App on iOS
If you have a Reface app subscription on your iPhone or any other iOS device, the following steps will help you cancel it:
Step 1:
Go to “Settings” on your iOS device and tap on your name or Apple ID at the top. If you haven’t logged in already, you may have to log in to the Apple ID with the Reface app subscription.
Step 2:
Search and tap on “Subscriptions.” If you cannot find “Subscriptions,” tap “iTunes and App Store” instead and go to your Apple ID. Click on it, sign in as you usually do, and scroll down to “Subscriptions” to open a list of all the vendors you are subscribed to.
Step 3:
Look through your subscriptions and find the Reface app.
Step 4:
Click “Cancel Subscription,” and you are done! If you cannot see the “Cancel Subscription” option, it is probably because the subscription has already been cancelled and will not be renewed.
You can also request a refund if it has been less than 48 hours since you subscribed to the Reface app or made an in-app purchase. However, this feature does not apply to annual subscriptions with a 3-day trial period. Read below to find out how you can request a refund!
Cancelling the Reface App on Android
If you subscribed to Reface’s paid version on your Android device, it is highly likely that you used Google Play Store to make the purchase. Thus, you will have to cancel your Preface app by following these steps:
Step 1:
Go to the Google Play Store on your Android device. If you haven’t logged in already, log in to the account you have the Reface subscription on.
Step 2:
Go to the top of the screen and click on your profile picture.
Step 3:
Go to the app’s “Settings” and click on “Subscriptions” to open the list of vendors you have subscribed to.
Step 4:
Find the Reface subscription and click on it.
Step 5:
Click on “Cancel Subscription,” and you are done!
How to Cancel Your Reface App Through PayPal
If you purchased your Reface app subscription through PayPal, you can cancel it through the following steps:
Step 1:
Go to www.paypal.com and log in to your account.
Step 2:
Go to “Settings” and find and click on “Payments.”
Step 3:
Once the Automatic Payments dashboard opens, click on “Manage Automatic Payments” to open a list of merchants you have subscribed to.
Step 4:
Find and click on the Reface subscription to cancel.
How to Cancel Your Reface App and Get a Refund
You can cancel your Reface app subscription and also get a refund if it has been less than 48 hours since you made an in-app purchase or bought the app. Follow these steps to do so:
Step 1:
Go to https://play.google.com/store/account on your device and click on “Order History.”
Step 2:
Sift through your orders to find the one you wish to return.
Step 3:
Click on “Refund” or “Report a Problem.” From the list that appears, click on the problem that best suits your situation.
Step 4:
Finish the form that pops up, and mention your intention to get a refund.
Step 5:
Once you submit your form, you will get a message saying, “Thank you for sharing your concerns.” Wait for a while until you get an email containing your refund decision. You are most likely to get this email within fifteen minutes, but it may take up to four business days. You can also get additional information at https://support.google.com.
In case Google refuses you a refund within 48 hours, you can also contact the Reface app and send them your order number for a second appeal.
Were You Charged By Reface Even After Cancellation? Here’s Why!
If you were charged by Reface even after cancelling your subscription or are not being refunded for your purchase, there is a high chance that the following instances are the reason:
- You cancelled your subscription on your billing day. In such a case, Reface may deduct the subscription fee and allow you access to its special features until the next billing date. To avoid this situation, cancelling your subscription well before the billing date is best.
- If Reface is not refunding your subscription, there is a high chance that it has been more than 48 hours since your payment. In such a case, the Play Store or App Store will not refund your payment.
- Make sure that you are not requesting a refund on Reface’s annual subscription, which has a 3-day trial period, as it is non-refundable.
Summing Up
Not interested in the features of the Reface app anymore? You can conveniently use the above-mentioned guide to cancel your Reface app in a few easy steps!
